Proving Productivity
Productivity. What is it? Can it be measured? Should we bother? Read more
The Potency of Recency
Think of an event. The event could be anything, whether desirable or undesirable. An A&E arrival, an earthquake, a handbag sale, a property viewing, a… Read more
A Diversity Dilemma
Consider the gender composition of the Board of Directors at 5 companies. Which company was the least fair when it appointed its 8 board members?… Read more
Is Our Air Getting Cleaner?
Here’s an example of a Decision Gallery based on public data from Clean Air Greater Manchester. The existing data is organised around individual monitoring station… Read more
Attribution Anxiety
We learn by seeking causal explanations for things. If we can reliably attribute effects to causes we can learn how to get more positive effects… Read more
Better MI. Mission: Impossible?
Is better Management Information Mission: Impossible? To answer this question we really need to clarify the meaning of ‘Management’. The word ‘Management’ could mean a… Read more
Truth or Claim?
We are bombarded daily by claims about the world. Politics, health, activism, advertising on every media channel. Sometimes claims are dramatic and attention-grabbing. Some are… Read more
VW’s Digital Dashboard
I saw Volkswagen’s digital dashboard for the first time recently. Read more
Causal Listening
Our chimp-brains may be wired for intuition and action but a causal model helps us listen to the language of change: variables. Read more
Leading & Lagging
The terms ‘leading’ & ‘lagging’ are often used in relation to performance indicators. Confusingly, indicators can be leading and lagging at the same time. How… Read more
Seeing Dobble
Have you ever played Dobble? Its a brilliant game; infuriating at times but fun. It turns out we can learn a lot from Dobble about… Read more
Capability Clarity
The Capability Canvas is the Measureology way of visualising Capability Maturity Model (CMM) scores. CMMs might not be perfect, but the Capability Canvas helps to… Read more
When Charts Lie
Could something as simple as the charts we use affect the decisions we make? Yes, according to our Visual Signals survey research. Read more
Seeing Brains
I love the comments I get from people who see a Causal Decision Canvas for the first time. Once they get to grips with the… Read more
Transformation Translation
‘Transformation’ must be near the top of the list of the most over-used business language. It sounds so grandiose and yet has no universal meaning. Read more
Counting What Counts
Over the holidays the kids decided to count stuff in the house. Is there something we can learn from their experience about measuring things? Read more
KPI Traps – Can You Avoid Them?
Yes, measurement is vital for reducing uncertainty and monitoring improvement but its easy to get wrong. Watch out for these traps and avoid the dark… Read more
Making Vanguard Visible
How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. Read more
Signals and Noise
Should a person be rewarded or punished for a random event? I bet most people would say “No” and yet organisations do it routinely with… Read more
Does KPI Accuracy Matter?
There are situations where measurement is rejected with the claim that it isn’t accurate enough. But challenging accuracy could mean that the concept of measurement… Read more
Seeing a Silent IT Transformation
When an IT function set out to transform itself from an ugly duckling into a swan it wanted to make its ‘Silent IT’ strategy visible… Read more
Do Leaders Drive Mopeds?
Why would software developers think that business leaders want a dashboard like the one on their racing car, speedboat, aeroplane or moped? Read more
6 Deadly Dashboard Sins
Stephen Few is respected for his unflinching critique of poor dashboard design and he inspired me to look at dashboards through a different lens. Read more
A Bellyfull of Pie
This chart has been served up on LinkedIn recently and will no doubt have data visualisation purists choking. Read more
Seeing the Value of EU Law
I was very proud to present my Subsidiarity Scoreboard work at the ECR Group Study Week in Krakow, Poland. I was inspired by the people I met, especially those… Read more
The Critical Few
Everyone has something they call a dashboard don’t they? As long as there’s a display full of pretty traffic lights and speedometers then the dashboard box… Read more
BRAND Performance
Client: BRAND Company Type: Reputation Management Consultancy To understand weaknesses within the business and introduce time management performance measures. Read more
Measuring the Local Value of EU Law
Client: NEW DIRECTION – The Foundation for European Reform Company Type: Non-profit Think Tank To develop ideas for a Scorecard for measuring the local value of EU… Read more
The CIO : Egotist or Human?
Never mind about Digital Strategy or Skills Gaps or Cybercrime or C-level Influence. My favourite statistic in the CIO Survey from Harvey Nash & KPMG is that 77% of… Read more
Do Our Beliefs Change Risks?
Ask a psychologist or a Bayesian statistician and they will tell you that risk is subjective. The chance of a big bad thing happening is seen through the… Read more
Seeking Serendipity
Serendipity is finding something valuable by chance, a fortuitous discovery. Serendipity in business could mean tripping over the next Google by accident. Or spotting an… Read more
Exploring Bed-Blocking Pressure
A common media topic over the winter months is the increased pressure on the NHS coupled with the snappily-named ‘Bed-Blocking’; patients who are well enough… Read more
The Traveller Caravan Count
The UK Department for Communities and Local Government publishes a statistical count of the number of caravans on both authorised and unauthorised traveller sites across… Read more
Jump Plots
A Jump Plot is a neat visual way to illustrate the variability in elapsed time between events or steps in a process. Read more
The Candidate Rejection Journey
How do candidates feel about being ignored and rejected? Far from ambivalent. A new visual insight from Measureology charts the effect of delaying candidate rejection – both explicit… Read more
The Candidate Sentiment Slump
How quickly should recruiters give feedback to retain candidate goodwill and protect the employer brand from collateral damage? A new visual insight from Measureology links… Read more