Category: Article
When Charts Lie
Could something as simple as the charts we use affect the decisions we make? Yes, according to our Visual Signals survey research. Read more
Seeing Brains
I love the comments I get from people who see a Causal Decision Canvas for the first time.
Once they get to grips with the cause-effect concept they start exploring the Canvas. They’re drawn into the story of the whole system, the dynamic structure, the feedback loops. Read more
Transformation Translation
‘Transformation’ must be near the top of the list of the most over-used business language. It sounds so grandiose and yet has no universal meaning. Read more
Counting What Counts
Over the holidays the kids decided to count stuff in the house.
Is there something we can learn from their experience about measuring things? Read more
KPI Traps – Can You Avoid Them?
Yes, measurement is vital for reducing uncertainty and monitoring improvement but its easy to get wrong.
Watch out for these traps and avoid the dark side of KPI dysfunction … Read more
Making Vanguard Visible
How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. Read more